Privacy

Privacy notice

Manora Cleaning is a brand of Manora Group, ABN 20 670 449 475. This notice explains what we collect through this website and what we do with it.

What we collect

When you ask for a quote or send a message, we collect what you type into the form: your name, phone number, email address, suburb, and what you tell us about the space and the cleaning you need.

We do not ask for an NDIS number, a date of birth or a full street address on this website. Please do not put health information or details about other people in the notes unless we need it to help you.

Why we collect it

To reply to you, prepare a scope and quote, and arrange your clean. We do not use it for anything else, and we do not sell it or pass it to advertisers.

How it is handled

The form sends your request to our enquiries inbox by email. It is read by the people who quote and arrange cleaning. Your details are never put in a web address.

This website uses Google Analytics 4 to count visits and see which pages are useful. It sets cookies in your browser and sends Google the pages you view, roughly where you are (city level) and the kind of device you use. It does not receive anything you type into our forms. Advertising features and Google Signals are switched off. You can opt out with Google's opt-out add-on or by blocking cookies in your browser.

We do not use advertising pixels or session recording.

Seeing or correcting your information

You can ask what we hold about you, ask us to correct it, or ask us to delete it. Call 1300 368 993 or use the contact form.

Complaints

If you think we have mishandled your information, please tell us first so we can put it right. If you are not satisfied, you can contact the Office of the Australian Information Commissioner on 1300 363 992 or at oaic.gov.au.