Forensic and trauma cleaning in Sydney and Melbourne When it has to be handled properly, and quietly.
Cleaning and decontamination after a death, an injury or an incident, once a scene has been released. And scheduled cleaning for police facilities and vehicles. Careful, discreet work, with the people involved treated with respect.
Who it is for
- Police
- Property owners and families
- Real estate and strata managers
- Insurers and loss adjusters
- Housing and disability providers
- Funeral directors
If this is urgent, please call.
It is quicker to talk, and you only have to explain it once. If anyone is in danger, call 000.
Nobody plans to need this. Our job is to make the place safe again and to make the day no harder than it already is.
Discretion first
Unmarked vehicles, plain clothes on arrival, and no discussion of the work with neighbours or anyone not involved.
One conversation
You explain what has happened once, to one person. They arrange access, scope and timing, and stay your contact until the work is finished.
Left safe, and documented
Affected materials are removed, surfaces are cleaned and disinfected, and you receive a written record of what was done.
What gets cleaned.
The service as planned. Each job is assessed and scoped individually before work begins.
After an incident
- Scenes released by police
- Unattended deaths
- Blood and bodily fluids
- Sharps and contaminated items
- Odour treatment
- Removal of affected furnishings
For police and justice
- Custody areas and cells
- Vehicles
- Stations and interview rooms
- Call-outs after an incident
- Scheduled cleaning on a written scope
Related work
- Hoarding and squalor cleans
- Homes left in poor condition
- Deceased estates
- Cleaning for insurers after an event
- Vacant property clean-ups
Who arranges it, and who pays
In New South Wales the rules are set out by the NSW Government and the NSW Police Force. In short:
- The owner or occupier
- The owner or occupier of the property is usually responsible for arranging and paying for the cleaning.
- Victims Support Scheme
- Eligible victims of a violent crime may get up to $5,000 for immediate needs, which can include the cost of crime scene cleaning. A cleaning provider can lodge the forensic cleaning expenses form.
- Insurance
- Home, landlord and strata policies often cover this kind of cleaning. We can give your insurer a written scope and quote.
- Police
- The NSW Police Force is responsible for cleaning residues left by chemicals it uses in an investigation.
Sources, checked 11 November 2026: NSW Government: forensic cleaning expenses, NSW Police Force: crime scene clean up.
The facts, on one sheet
What people ask before they choose a cleaner. If a line is not here, ask us and we will answer it in writing.
- 01Where we work
- Sydney and Melbourne
What happens after you call.
One conversation
Call us, or ask for a call back. You explain what has happened once, to one person.
We assess
We look at the property, confirm it has been released, and give you a written scope and quote. We can prepare it for an insurer.
We do the work
Quietly, in unmarked vehicles. Nobody needs to be there except to let us in.
A written record
You receive a record of what was done, and we tell you when the property is safe to enter.
Forensic and trauma cleaning, answered.
When can cleaning start?
Once police have released the scene and you have authority to arrange it. If you are not sure, call us and we will help you work out where things stand.
Who pays for this kind of cleaning?
Usually the owner or occupier, often through insurance. After a violent crime in New South Wales, the Victims Support Scheme may help with the cost. The section above sets out the options, and we can provide a written scope and quote for an insurer or a claim.
Will neighbours know why you are there?
We arrive in unmarked vehicles and do not discuss the work with anyone who is not involved.
Can family stay away while the work is done?
Yes, and it is usually better that they do. We only need someone to give us access. We will call when the work is finished and the property is safe to enter.
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